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Mavrik Limited Warranty & RepairUpdated a month ago

LIMITED WARRANTY & REPAIR POLICY

StrikerVR, Inc. warrants to the original end-user that the product on the face of the Invoice is under limited warranty for a period of one year from the date of purchase. During the limited warranty period, and upon proof of purchase (in the form of product registration, packing slip, or invoice), this product will be repaired or replaced at our option, without charge.

This warranty shall be voided if the Products are modified, tampered with, misused, or subjected to abnormal working conditions. This warranty does not cover physical damage to the surface of this product. This warranty does not apply when the malfunction results from the use of this product in conjunction with accessories, other products, or peripheral equipment.

Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF FITNESS OR SUITABILITY FOR A PARTICULAR USE OR PURPOSE, AND STRIKERVR, INC. SHALL IN NO EVENT BE LIABLE TO PURCHASER FOR INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER. Some states do not allow

the exclusion or limitation or incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.

ANY USE OF THE PRODUCT(S) FOR PURPOSES OTHER THAN THOSE EXPRESSLY PROMOTED BY STRIKERVR, INC. OR ANY DISASSEMBLY OR MODIFICATION OF THE HARDWARE OR SOFTWARE WILL VOID THIS AND ANY OTHER WARRANTY OR RETURN RIGHTS.


REPAIR POLICY

When StrikerVR, Inc. receives a returned product, it will determine whether the product can be repaired or needs to be replaced. If the product is not covered by the warranty due to misuse, damage caused by the end user and/or is outside the warranty period, it can be subject to the following repair fees:


REPAIR


FEE*


Inspection and repair of minor damage to product (minimal soldering, part replacement)


cost of: parts + labor + freight


Inspection and repair of major damage to product (damage requires replacement of a PCB board)


cost of: parts + labor + freight


Inspection and repair of extensive damage to product (extensive damage which requires replacement of all PCB hardware and/or haptic hardware)


Per Case Basis

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